At Silver Moon Virtual Assistant, I’m committed to providing outstanding virtual business support tailored specifically for entrepreneurs and busy professionals. With over 20 years of diverse experience, I bring a comprehensive understanding of effective business operations to my work. I’m a highly organised Virtual Assistant with exceptional communication, negotiation, and time management skills. I thrive in fast-paced environments, managing multiple responsibilities with precision and addressing needs proactively. My dedication to continuous improvement ensures top-level support for my clients.

Here’s why opting for Silver Moon Virtual Assistant provides exceptional value:

 

Dedicated Support: With Silver Moon Virtual Assistant, you receive dedicated support tailored precisely to your needs. Unlike global freelancing platforms, where you might work with different freelancers, you collaborate with a specific virtual assistant who becomes deeply familiar with your business, processes, and preferences. This ensures consistent and personalised service.

Broad Range of Services: My service encompasses a comprehensive range of administrative tasks, including email management, scheduling appointments, social media management, event management, bookkeeping and more. 

Reliability and Accountability: At Silver Moon, I have established policies and structures to guarantee reliability and accountability. If I am unavailable, I will collaborate with associates to ensure continuity and prevent disruptions in our operations.

Cost-Effective Solutions:  I work on an hourly basis through a retainer agreement, which offers a cost-effective solution for ongoing business support and great value for money. Discounts are available for retainer contracts of 40+ hours per month, and the contracts can be adjusted to meet the client's needs.

Focus on Long-Term Relationships: I aim to build long-term client relationships, providing consistent support and stability over time. This continuity is beneficial for businesses seeking dependable remote virtual assistance.
 

Proven Track Record

Event Management: Successfully managed logistics for numerous events with a 100% on-time rate and 98% satisfaction.

Client Satisfaction: Enhanced client relationships and satisfaction through proactive management strategies.

Financial Management: Efficiently managed operational budgets, ensuring financial stability.

Operational Efficiency: Developed and implemented strategic plans that improved efficiency and productivity.

Funding: Secured over £50,000 in funding through successful grant and bid submissions.

Efficiency: Managed client communications and improved client efficiency by 15%.

Engagement: Increased customer engagement by 30% through digital marketing campaigns.

Client Retention: Increased membership retention by 30% .

In summary, investing in Silver Moon Virtual Assistant ensures that you receive a dedicated, comprehensive, and reliable service that is tailored to your unique needs, offering exceptional value and long-term benefits.
 

Core Values
 

My business is built on principles of approachability, focus on growth, agility, dedication, loyalty, integrity, and transparent communication.

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Why Choose Me?

My background spans several sectors:

• Public Sector: Expertise in compliance, value for money, and personal assistant roles.

• Private Sector: Proficient in business development, operations, and event management.

• Charity Sector: Extensive experience in event management and non-profit business management, including serving as a trustee secretary.
   

Comprehensive Skill Set

• Self-motivation and Initiative

• Customer Service Excellence

• Time Management and Organisation

• Problem-Solving

• Financial Management and Budgeting

• Event Management

• Strategic Planning

• Business Development

• IT Proficiency

• Marketing and Communications.

• Design

• Web Development and Content Management

• Copy Writing

• Project Management

• Analytical Skills

• Leadership and Staff Management

• Conflict Resolution

• Team Collaboration

• Networking

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